About Wix

How do I delete my Wix account?

How to Delete Your Wix Account

Deleting your Wix account is a permanent action that requires careful preparation. Before you can close your account, you'll need to complete several important steps to ensure all associated services are properly terminated.

Prerequisites Before Account Deletion

Before you can delete your Wix account, you must:

Cancel All Premium Subscriptions
Navigate to your account's "Premium Subscriptions" section and cancel any active plans, including website subscriptions, domain registrations, mailboxes, or apps. This ensures you won't be charged after account deletion.

Remove All Domains
If you've connected external domains to your Wix account, remove them first. Go to the "Domains" section, click the three-dot icon next to each domain, and select "Remove from Wix."

Delete All Websites
Wix requires that all websites be deleted before closing your account. From your dashboard, select each site, click "Site Actions," and choose "Move to Trash." Repeat this process for every website.

Back Up Your Data
Export any important website content, emails, or data you want to preserve. Once your account is deleted, all information will be permanently lost and cannot be recovered.

Steps to Delete Your Account

  1. Log in to your Wix account using your credentials
  2. Navigate to Account Settings by clicking your profile icon
  3. Scroll down to the "Account" section
  4. Click "Close My Account" or "Close Your Account"
  5. Confirm your decision and optionally provide feedback about why you're leaving
  6. Submit the request by clicking "Terminate My Account"
  7. Check your email for confirmation of the account closure

Important Considerations

Deleting your Wix account is irreversible. All your websites, content, domains, and subscription information will be permanently erased. If you only want to downgrade or cancel a premium subscription, you can do so without deleting your entire account.

For more information about managing your Wix account, visit Wix Support.