How do I cancel my Wix subscription?
Canceling your Wix subscription is a straightforward process that can be completed in a few simple steps through your account dashboard.
Canceling Through Your Wix Account
To cancel your Wix premium plan, start by logging into your Wix account on the website. Once logged in, click on your profile icon in the top right corner and navigate to Account Settings. From there, select the Subscriptions tab to view all your active plans.
Find the specific Wix plan you want to cancel and click on the Show More icon (three dots) next to it. Then click Cancel Plan and confirm your decision by selecting Cancel Now when the confirmation pop-up appears. You'll receive a notification confirming the cancellation.
Important Considerations
Your website will remain active until the end of your current billing period - cancellation only stops automatic renewal. If you subscribed through a mobile app (iOS or Android), you'll need to cancel through your device's app store instead. On iOS, go to Settings > Your Name > Subscriptions, while Android users should access Google Play Store > Subscriptions.
Additional Services and Account Closure
Remember that canceling your main subscription doesn't automatically cancel additional paid services like domains, premium apps, or Wix Payments. These must be canceled separately from the same Subscriptions page. If you want to permanently close your Wix account altogether, first cancel all subscriptions, then navigate to Account Settings and select Close Account.
Always download any important data or content from your website before canceling, as you may lose access once your subscription period ends.