Does Wix have a customer service phone number?

Wix does not provide a traditional customer service phone number that you can call directly. Instead, they offer a callback service that allows you to request a call from their support team.

How to Contact Wix Support

Callback Service

The primary way to speak with a Wix representative by phone is through their callback request system. Simply log into your Wix account and submit a callback request. A customer service agent will then phone you to provide personalized assistance.

Live Chat Support

Wix offers live chat support through their Help Center. This allows you to have real-time text conversations with Wix representatives who can help resolve your issues quickly. This option is particularly convenient for quick questions or technical guidance.

Self-Service Help Center

For immediate answers, Wix maintains an extensive Help Center filled with articles, video tutorials, and FAQs covering virtually every aspect of using the platform. Many common questions can be resolved through these resources without needing to contact support directly.

Support Availability

Support availability varies by language and region, though English support is generally available 24/7 through both callback and live chat options. This ensures you can get help whenever you need it, regardless of your time zone.

Why No Direct Phone Number?

While it may seem inconvenient at first, the callback system ensures that you're connected with an available agent rather than waiting on hold. This approach typically provides faster resolution times and a more efficient support experience.

To get started with any of these support options, visit the Wix Contact page or explore the Wix Help Center for more information.