Can I talk to a live person at Wix?

Yes, you can speak with a live person at Wix through their customer support options, but you'll need to be logged into your Wix account first.

How to Reach a Live Person

Wix doesn't provide a public phone number for direct dialing. Instead, they offer two primary ways to connect with a real support representative:

Request a Callback

The callback feature allows you to submit a request describing your issue, and a Wix support agent will call you back directly. This service is available 24/7 in English, with specific hours for other languages including Dutch, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish, and Turkish.

Live Chat Support

You can engage in real-time chat with a Wix representative during business hours. To access this feature, log into your Wix account from a computer, then visit the Wix contact page or click the "Help" button at the top of your site dashboard.

Additional Support Options

Beyond speaking with a live person, Wix provides:

• A comprehensive Help Center with articles and video tutorials
• An AI-powered chatbot for quick answers to common questions
• Priority customer care for Business Elite plan holders

Getting Started

To connect with support, simply log into your Wix account on a computer and navigate to the Help section or the contact page. From there, you can choose your preferred method of communication and get the personalized assistance you need.