What is the Customer Download Hub app for Wix and how does it help digital product sellers?
Customer Download Hub: The Essential App for Wix Digital Product Sellers
The Customer Download Hub is a powerful third-party app available on the Wix App Market that solves a critical problem for online businesses selling digital goods. If you're selling software, eBooks, music, templates, printable files, videos, audio, or any other downloadable content through your Wix store, this app is a game-changer.
The Problem It Solves
Wix Stores has a built-in limitation: download links for digital products expire after 30 days. This creates customer service headaches when customers need to re-download their purchases months or years later. The Customer Download Hub eliminates this issue by providing permanent, self-service access to digital downloads.
Key Features
- Self-Service Downloads: Add the Hub's "Your Downloads" widget to your Members Area, giving customers 24/7 access to their purchased digital files
- No Expired Links: Customers can download their purchases anytime without worrying about expired links
- Secure Access: Uses secure temporary URLs to prevent unauthorized sharing of your digital products
- Seamless Integration: Inherits your site's theme and design for a consistent user experience
- Easy Setup: Map your store products to files through a simple dashboard interface
- No External Storage: Uses your Wix site's own storage, keeping everything within the Wix ecosystem
How It Works
- Install the app from the Wix App Market (offers a 30-day free trial)
- Map your digital products to their corresponding files in the app dashboard
- Add the "Your Downloads" widget to your Members Area
- Customers automatically see all their purchased digital products in one organized location
Why Choose Customer Download Hub
Developed by Seafront Simulations, this app specifically addresses the limitations of Wix's native digital product delivery system. It transforms your Wix store into a professional digital product delivery platform where customers can manage their own downloads without requiring customer support intervention.
For Wix users selling digital products, the Customer Download Hub is more than just an app—it's an essential business tool that improves customer experience while reducing support workload. You can find it on the Wix App Market and start with their 30-day free trial to see how it can transform your digital product business.