Getting Started & Usage

How to write pre-filled WhatsApp messages for Wix leads

A pre-filled WhatsApp message makes it easier for visitors to start a useful conversation. Instead of sending only hello, the visitor opens WhatsApp with context already in the message box.

Good message ingredients

  • Page or service name.
  • Visitor intent.
  • A specific question.
  • A polite opening.
  • Enough context for your team to respond quickly.

Examples

  • Hi, I am interested in booking a consultation and want to check availability.
  • Hi, I have a question about this product before ordering.
  • Hi, I would like a quote for the service package on your website.
  • Hi, I am planning an event and want to ask about pricing.

What to avoid

  • Very long messages.
  • Messages that sound robotic.
  • Too many questions at once.
  • Generic text that gives your team no context.

How Convert with WhatsApp helps

Convert with WhatsApp can make these prompts part of the Wix page experience, so visitors move from reading to messaging with less friction. Review messages by page so each CTA matches the visitor's intent.