How to let customers upload files for Wix products

File uploads are important for personalized products, print orders, custom designs, documents, proofs, and made-to-order services. FUP: File Upload for Products helps Wix stores collect files as part of the product buying process.

Good use cases

• Custom printing.
• Personalized gifts.
• Design services.
• Document review products.
• Photo products.
• Custom apparel.

Setup workflow

1. Choose products that need customer files.
2. Add FUP: File Upload for Products from the Wix App Market.
3. Configure upload requirements.
4. Add instructions on accepted file types and quality.
5. Test checkout with a sample upload.

Instruction tip

Tell customers exactly what to upload: file format, size, resolution, naming, and whether they can send multiple files. Clear instructions reduce support requests.

Best practice

Use file upload fields only where they are needed. Extra upload steps can slow down simple purchases.