How do I contact Wix by phone number?

Contacting Wix by phone

To contact Wix by phone, start from Wix's official support flow rather than dialing a number found elsewhere online. Wix uses the details of your issue to decide which support channels are available, and phone help is commonly handled through a callback option when it is offered.

Steps to request support

1. Visit the official Wix Contact page.
2. Sign in to the Wix account connected to the site or service you need help with.
3. Describe the problem as clearly as possible.
4. Review the contact options Wix shows for that topic.
5. If a phone callback is available, request it from inside the official flow.

What to prepare

• Your Wix account email and the site name.
• A short description of the issue, including error messages if any.
• Relevant billing, domain, or order information if the request involves payments, renewals, or ecommerce.
• Screenshots or links if the issue is visual or page-specific.

Important safety note

Do not give your Wix password or verification code to anyone claiming to be support. Official support should not require you to share sensitive login credentials by phone.