Getting Started & Usage

GPT conversation checklist before publishing on Wix

Before publishing a GPT conversation widget, test whether it is helpful, bounded, and aligned with the visitor journey.

Instruction checks

  • Purpose is clear.
  • Suggested prompts are useful.
  • Limitations are visible.
  • Human contact path is available.

Testing checks

  • Ask common questions.
  • Try vague prompts.
  • Test sensitive questions.
  • Review mobile layout.
  • Check whether responses stay on topic.

Conversion checks

  • Primary CTA remains visible.
  • Chat supports the page goal.
  • Visitors can move from chat to action.
  • Support team knows how chat fits the workflow.

Best practice

Use Chat: GPT based conversations as a guided help layer, not as the only source of truth on the page.