File upload checklist before publishing Wix custom products

Before selling custom products with file uploads, test the upload and fulfillment flow. A broken or unclear upload step can block orders.

Upload checks

• Accepted file types are clear.
• Required upload behavior works.
• File size limit is reasonable.
• Mobile upload works.
• Error messages are understandable.

Product checks

• Product description explains upload needs.
• Pricing is clear.
• Production timeline is shown.
• Proofing or approval process is explained.
• Support contact is visible.

Fulfillment checks

• Team can access uploaded files.
• Files are tied to orders.
• Naming or notes are sufficient.
• Fallback process exists for failed uploads.

Best practice

Run a test order before publishing. FUP: File Upload for Products should make custom ordering easier, not introduce uncertainty.