Best file upload settings for Wix custom products

Custom products need clean upload instructions. If customers send the wrong files, production slows down and support work increases.

Settings to define

• Accepted file types.
• Maximum file size.
• Whether upload is required.
• Number of files allowed.
• Instructions shown near upload.

Product examples

• Print-ready PDF for posters.
• High-resolution logo for merch.
• Photo for custom gifts.
• Artwork file for design review.
• Document for editing or translation.

Customer guidance

Use plain language. Many customers do not know technical print terms. Explain file expectations in simple words and add examples when possible.

Best practice

Test uploads on desktop and mobile. Customers may upload files from phones, cloud storage, or email downloads.