Getting Started & Usage

Best DNS record checker use cases for Wix support pages

Featured Apps

Domain DNSSEC & Record Checker
Domain DNSSEC & Record Checker

DNS record checkers are useful on support pages because domain issues can be confusing. A checker gives visitors a concrete way to inspect records before contacting support.

Useful support topics

  • Connecting a domain.
  • Email not working.
  • Subdomain setup.
  • TXT verification.
  • DNSSEC status.
  • Launch readiness.

Page structure

  1. Explain the issue.
  2. Show the checker.
  3. Explain common record types.
  4. List next steps for common results.
  5. Offer support contact when needed.

Common records to explain

  • A record.
  • CNAME.
  • MX.
  • TXT.
  • NS.
  • CAA when relevant.

Best practice

Keep explanations simple. Most visitors do not need a DNS textbook; they need to know what record is missing or where to check next.