Features & Functionality

What all-in-one CRM solutions does Wix offer for businesses?

Wix's All-in-One CRM Solutions for Your Business

Wix provides comprehensive all-in-one CRM capabilities through both built-in features and specialized apps from the Wix App Market. These solutions help businesses manage customer relationships, streamline operations, and grow their customer base—all within the Wix ecosystem.

Built-in Wix CRM Features

Wix includes powerful native CRM tools that integrate seamlessly with your website:

  • Lead Capture & Contact Management: Automatically save website leads from forms, bookings, and popups into your centralized contacts database with custom fields and segmentation capabilities
  • Unified Inbox: Centralize all customer communications including email, live chat, and Facebook Messenger into one conversation view
  • Marketing Automation: Create automated workflows and sequences to nurture leads and engage customers at the right time
  • Payment & Invoicing: Generate and track invoices, quotes, and payments directly tied to customer records
  • Mobile Access: Manage your CRM on-the-go with the Wix mobile app available on any device

Specialized All-in-One CRM Apps

For more advanced needs, Wix offers dedicated CRM apps in the App Market:

ALL-in-One CRM App: This comprehensive solution provides integrated sales tracking, marketing automation, customer service tools, and customizable dashboards. It automatically saves website leads and gives you access to client messages, documents, bookings, and payments all from one centralized location.

BROSH AI Business Suite: An intelligent all-in-one business suite featuring smart sales pipelines with Kanban/Gantt views, lead management, contact organization, customizable workflows, detailed reporting, and AI-assisted email communications.

Why Choose Wix for Your CRM Needs?

Wix's CRM solutions offer several key advantages:

  • Seamless Integration: Everything works together with your website, eliminating the need for complex third-party integrations
  • Centralized Data: Customer information from your site, bookings, payments, and communications all live in one place
  • Automation Capabilities: Save time with automated follow-ups, reminders, and customer journey workflows
  • Scalability: Start with basic built-in features and add specialized apps as your business grows
  • Developer Flexibility: Use Wix's CRM API to build custom integrations or extend functionality through Velo

Whether you're a small business looking for integrated customer management or a growing company needing advanced CRM features, Wix provides flexible solutions that adapt to your needs. Explore the Wix CRM features and browse the Wix App Market to find the perfect all-in-one CRM solution for your business.